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Frequently Asked Questions
Q1: How to order?
A: For retailers or personal use, please provide the item numbers shown on the website. If the order is small, we can assist with bulk shipping. For wholesale and agents, please provide item numbers and quantity for a mass production quote.
Q2: What are the payment terms?
A: We accept TT (30% deposit in advance, 70% balance against B/L copy) or 100% L/C at sight.
Q3: Can I mix items in one container?
A: Generally, you can mix up to 5 items. If you wish to mix more, please contact us for confirmation.
Q4: Do you require a sample fee?
A: Samples are usually provided for free, with the transport fee paid by the buyer. The transport fee is returned upon placing an official order.
Q5: What is your leading time or delivery time?
A: A 40'HQ container typically takes 30-45 days after deposit; a 20'GP container takes approximately 25-35 days.
Q6: Are the chairs customizable?
A: Yes, we offer customizable color options and materials to match your desired aesthetic and commercial environment requirements.