What kind of business entity are you?
We are a professional supplier working closely with certified manufacturing facilities, bringing over 9 years of industry experience to our global clients.
What quality certifications do your products hold?
Our products are equipped with CE, RoHS, FCC, UKCA, and PSE certifications for selected models, ensuring compliance with global regulatory standards.
Can I request samples before placing a bulk order?
Yes, samples are available. They are charged at cost with shipping paid by the buyer. Sample fees can be deducted from your subsequent bulk order.
What is your Minimum Order Quantity (MOQ)?
For standard products, the MOQ is 2 units. For customized requirements involving logos, packaging, or specific features, the MOQ will vary based on the request.
Do you offer international shipping services?
Yes, we support DDP and DAP delivery terms. We provide comprehensive door-to-door services including customs clearance and tax handling for your convenience.
What does your warranty and support cover?
We offer a 12-month limited warranty covering manufacturing defects, along with dedicated online technical support and marketing assistance.